TERMS OF USE

The following Terms of Use regulate access and use of the syreniacaprisandals.com site. Access and use, as well as the purchase of products, presuppose the reading, knowledge and acceptance of these Terms of Use, the Conditions of Sale, and the Information on Privacy.

On the website syreniacaprisandals.com you can find information regarding the purchase, payment methods and shipments of the products available for sale online. If you need assistance, you can send us a message in the section contacts of the website or you can contact us by email at the address info@syreniacaprisandals.com. Further information can be found in the sections shipments and Terms of payment. Please pay attention to what is reported in these sections because the indications contained therein form an integral and substantial part of these Terms of Use and, therefore, are deemed to be fully known and accepted by you at the time of the transmission of the order form.

 

Copyright - Copyright

The contents of the syreniacaprisandals.com site (for example images, photographs, videos, documents, logo, graphic elements as well as any other material, in any format, published on syreniacaprisandals.com), are protected by author. The reproduction, in whole or in part, in any form, of the contents of syreniacaprisandals.com is forbidden without the express written consent.

 

TERMS OF SALE

The offer and sale of products on syreniacaprisandals.com are governed by these Terms of Sale, the Terms of Use, and the Privacy Policy.

On the site syreniacaprisandals.com you can find information about orders, shipments and more. If you need assistance, you can send us a message in the section contacts of the website or you can contact us by email at info@syreniacaprisandals.com.

The user is responsible for the safekeeping and correct use of his personal information, including the credentials that allow access to the purchase, as well as for any harmful consequence or prejudice that may arise for syreniacaprisandals.com or third parties as a result of incorrect use, loss or subtraction of this information.

 

Purchase guide - Other information

On the site syreniacaprisandals.com, in the section Customization, you can find all the information you need to buy / customize our products (how to correctly take the measurement of the foot, the choice of colors, the leathers available and so on).

 

The purchase / sale contract

All purchase orders sent from the syreniacaprisandals.com site must be exactly completed in all their parts and must contain the elements necessary for the exact identification of the products ordered, the final consumer and the place of delivery of the products. The purchase order sent is valid as a contractual proposal of the consumer manifested online. The contract is concluded and is binding on both parties, when SYRENIA sends the consumer one purchase order confirmation.

In the case of orders for highly personalized products and / or not directly present on the syreniacaprisandals.com site (for example products published on the various social networks), the purchase order, complete with all the information mentioned above, can also be sent via e-mail to info@syreniacaprisandals.com with the subject "Purchase order". Also in this case, the purchase order sent by e-mail is valid as a contractual proposal of the consumer manifested online. The contract is concluded and is binding on both parties, when SYRENIA sends the consumer a purchase order confirmation.

SYRENIA reserves the right not to accept incomplete or not duly completed orders and reserves the right to carry out the necessary checks in this case. Since the online sales system of syreniacaprisandals.com is fully computerized and automated, it is possible that errors can occur on products of various kinds. In this case, SYRENIA will communicate it to the consumer before the order confirmation to allow for any cancellation / modification.

 

Guarantees

The essential characteristics of the products are presented on the website within each product sheet. However, the images and colors of the products offered for sale on syreniacaprisandals.com may not correspond to the real ones due to the effect of the Internet browser and the monitor used.

All products are provided with an identification tag, fixed with a disposable seal, with fabric bags and with an external package that contains them. We ask you not to remove the tag, and its seal, from the products purchased, and not to soil / wear / damage the product, the fabric bag and the outer packaging. SYRENIA, in case of exercise of your right of withdrawal, has the right not to accept the return of products that do not have the relative tag or that have been altered in their essential and qualitative characteristics or that have been damaged in any way.

 

Returns & Cancellations Policy

The sandals purchased on syreniacaprisandals.com and / or customized, ordered by mail or by telephone are made to order. Therefore it is not possible to cancel or return an order in any case contact us for any problem.

If the model, color, size and size do not correspond to those ordered due to our error, the product will be replaced at our expense.

If the size sent is correct, but the sandal is large or small, we are available to exchange it with another size. In this case, the customer must pay for the shipment.

In the event that the package arrives damaged or open, please contact us immediately.

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